Terms of Service

ConsentTensor provides automated compliance scanning, consent monitoring, reporting, and remediation guidance. Features vary by plan and may change as the product evolves; we will not materially degrade a paid plan during its term.

ConsentTensor is not a law firm and does not provide legal advice or legal representation. Scans, scores, and recommendations are informational and automated. They do not guarantee compliance with TCPA, GDPR, CCPA/CPRA, ADA/WCAG, CAN-SPAM, or any other law, and do not create an attorney–client relationship. Consult qualified counsel before acting.

• You must provide accurate information and keep credentials confidential; you are responsible for activity under your account.
• You may only scan properties you own or are expressly authorised to test. Unauthorised scanning is a material breach and may be unlawful.
• You must be at least 18 and able to form a binding contract.

Paid plans are billed in advance through Stripe on a recurring monthly basis at the price shown at checkout, and renew automatically until cancelled. Prices exclude taxes, which are added where required. Failed payments may result in retries and suspension. See our Billing, Cancellation & Refund Policy for cancellation and refund terms.

Your use must comply with our Acceptable Use Policy. We may suspend accounts that create security, legal, or availability risk, with notice where practicable.

You retain all rights to data you submit. You grant us a limited licence to process it to operate the service and generate reports. We retain all rights to the platform, models, scoring logic, documentation, and branding. You may use exported reports internally and with your advisers, but may not resell them as a standalone product without a partner agreement.

Each party will protect the other's non-public information with at least reasonable care. Our security practices are summarised in the Privacy Policy.

The service is provided "as is" and "as available". To the maximum extent permitted by law we disclaim all implied warranties, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that scans will detect every issue or that use will prevent claims, lawsuits, or regulatory action.

Neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenue, or data. Our aggregate liability arising out of the service will not exceed the fees you paid to us in the 12 months before the event giving rise to the claim. Some jurisdictions do not allow these limits, in which case they apply to the fullest extent permitted.

You will indemnify and hold us harmless from third-party claims arising out of your content, your scanning of properties you were not authorised to test, or your breach of these terms.

Either party may terminate for material breach not cured within 30 days. You may cancel at any time as described in the billing policy. On termination your access ends and we delete or return your data in line with the retention periods in the Privacy Policy.

These terms are governed by the laws of the State of Delaware, excluding conflict-of-law rules. The parties submit to the exclusive jurisdiction of the state and federal courts located in Delaware. Nothing prevents either party from seeking injunctive relief to protect intellectual property or confidential information.

We may update these terms; material changes take effect 30 days after we post them or notify you, and continued use after that constitutes acceptance.